Testimonials

On this page you will find reviews of Perth Electric Bike Centre from Google and Facebook.

As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.

While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.

We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.

We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.

Neil M. Avatar
5 out of 5 stars
Neil
Thanks to Marcel for quick delivery of my Focus Aventura and all of his advice in leading up to my decision. Shop is well located in Osborne Park WA with easy parking access for load and unload.
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Arnel Avatar
5 out of 5 stars
Arnel
I bought my bike (Brompton) last August 2023. When you buy a Brompton you know that you are getting good quality bicycle. But buying from Perth Electric Bike Centre really makes the purchase a stress-free experience. The staff (Marcel and Felix) are knowledgeable about bikes and are so helpful. I will not hesitate to recommend this store to a friends who are thinking of buying bicycle. Thanks again
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David O. Avatar
5 out of 5 stars
David
We bought 2 Focus Adventura 6.8 for trekking based on Marcel’s advice. We love the bikes! We also bought a bike carrier after Marcel and Felix gave a thorough explanation of the pros and cons of various models. I have no hesitation in recommending this company for their professionalism and friendliness. See you soon for the first service.
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Rob G. Avatar
5 out of 5 stars
Rob
Could not be more happier with the service my wife and I had received at Perth Electric Bike Centre. Marcel managed to get delivered 2 Brompton e bikes for us, when we thought we had no chance of getting them this year, when I rang to find out that all Brompton e bikes were out of stock. Marcel and staff were very helpful with giving us advice and tips to use our new ebikes and could not fault there service to us. I would definitely recommend Perth Electric Bike Centre.
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Richard S. Avatar
5 out of 5 stars
Richard
I bought a Gazelle C7 step-through with hub gears a couple of weeks ago and its just fantastic..I upgraded the battery to 500W to be able to cycle bridge to bridge around the river. It is my third EV bike and by far the best in all respects.
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Janice G. Avatar
5 out of 5 stars
Janice
The guys were amazing. Their knowledge of ebikes is exemplary. Marcel found the right bike for my needs. I highly recommend visiting Perth Electric Bike Centre if you're looking for an ebike ! Thanks so much !!
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Terry T. Avatar
5 out of 5 stars
Terry
Bought a great Kalkhoff. Unfortunately had a battery problem. Covid supply lines problems aside Marcel went out of his way to get me moving and upgraded the unit in record time. Thanks. Great service and a fantastic bike!!
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Robin M. Avatar
5 out of 5 stars
Robin
Frank and Jack were incredibly helpful and I am very happy with my new e-bike . I throughly recommend going to this shop.
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Ves C. Avatar
5 out of 5 stars
Ves
Very friendly staff. Sales people were very helpful and polite. Would definitely come back for business again. Thank you guys.
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Manja S. Avatar
5 out of 5 stars
Manja
My husband and I went ro Perth Electrix Bike centre end of last year to just learn more about electric bikes, what's out there, how does it work, what to look for etc. And Felix and Marcel were super helpful and approachable, shared their vast knowledge without pushing a sale. They really took their time explaining and showing us different bikes. We decided to do more research after that and went back last week knowing what we wanted and didn't want. I had a particular brand in mind but ended up with a different bike which suited my needs much better thanks to the advice of Felix. I am now a proud owner of a beautiful VeloDeVille. I highly recommend this place, Felix and Marcel are super knowledgeable and down to earth guys, easy to talk to and they also have a good range of brands and bikes to choose from.
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Chris W. Avatar
5 out of 5 stars
Chris
Friendly and knowledgeable advice, highly recommended Perth Electric bikes.
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EJLKONING Avatar
5 out of 5 stars
EJLKONING
Excellent choice of eBikes, advice and service. Highly recommended!
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Perth Electric Bike Centre testimonials

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