Testimonials

On this page you will find reviews of Perth Electric Bike Centre from Google and Facebook.

As well as reading the reviews, we encourage you to do some physical research, by coming in to our store to test ride any of our electric bicycles. It’s difficult to get the feel of an electric bike while trawling the Internet and every electric bicycle brand and even individual model rides very differently.

While we believe it is important to test ride a bike before purchasing if this is impractical, we will happily qualify, and justify the most appropriate bike based on our knowledge and your requirements: After all, no two people are alike.

We do not have a “buy now” button on any of our bikes, as we want you to test ride first or at least talk to us on the phone. By not offering a “buy now” option, we’re standing by our principles and our aim of 100% of customers being satisfied.

We regularly get e-bike riders either phoning or coming in for advice because they’ve either been poorly matched to a bike at another store (often interstate or online) or encouraged to purchase a poorly made bike… Unfortunately, the answer is, generally, not much can be done. These people tend to be some of our best new customers as they are wiser for the experience. The adage, you get what you pay for is no truer than with electric bicycles.

Alexander P. Avatar
5 out of 5 stars
Alexander
Marcel and Felix were so generous with their time in sharing their love of electric bikes to help me understand everything I needed to know to get started on my own bike. Amazing experience and so much care from this team at every step of the way.
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Janice G. Avatar
5 out of 5 stars
Janice
The guys were amazing. Their knowledge of ebikes is exemplary. Marcel found the right bike for my needs. I highly recommend visiting Perth Electric Bike Centre if you're looking for an ebike ! Thanks so much !!
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Hanna *. Avatar
5 out of 5 stars
Hanna
First of all, we received great customer service from Perth Electric Bike Centre. We have been shopping around for e-bikes for a while and found our ideal bikes at this shop. Very happy with the new Kalkhoff bikes. Our many technical questions about the bikes were answered by Marcel and followed up with phone calls how we were doing after our first road test. We could not be more happy and can highly recommend the shop to any future customer.
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Arnel Avatar
5 out of 5 stars
Arnel
I bought my bike (Brompton) last August 2023. When you buy a Brompton you know that you are getting good quality bicycle. But buying from Perth Electric Bike Centre really makes the purchase a stress-free experience. The staff (Marcel and Felix) are knowledgeable about bikes and are so helpful. I will not hesitate to recommend this store to a friends who are thinking of buying bicycle. Thanks again
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Marcus S. Avatar
5 out of 5 stars
Marcus
Can highly recommend Perth Electric Bike Centre. Found them knowledgeable, professional and efficient. They have a great range of quality bikes.
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Sandy D. Avatar
5 out of 5 stars
Sandy
I bought my red SmartMotion ebike last week. Love it! Had a plan to increase my fitness & scope of area and this allows both. Thanks Matt & crew.
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Darren S. Avatar
5 out of 5 stars
Darren
Great customer service, lots of helpful information.
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Maria B. Avatar
5 out of 5 stars
Maria
I went to a dozen electric bike shops around Perth but my journey ended with these guys, they were fantastic! Knowledgeable, helpful, with just a fantastic quality product. Don’t buy an electric bike unless you see these guys first.
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Nicky H. Avatar
5 out of 5 stars
Nicky
I love my electric bike. Matt looked after me in store and he was awesome. I would recommend to anyone interested in an Electric bike this is the place to go. It's been almost 30 years since i last rode a bike and it was so easy to get back on and enjoy the ride. Thanks so much. No more parking issues for me.
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Wayne K. Avatar
5 out of 5 stars
Wayne
I have had my ezee forza for nearly 2 years now and it would be the best thing i have purchased. I enjoy going for long rides now. The staff ( matt) at the PEBC cant do enough for you and it has made the experience so enjoyable. Thank you all for putting enjoyment back into bike riding. If i had have know they were on facebook i would have put this review up earlier.
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Roz M. Avatar
5 out of 5 stars
Roz
Had my BH motion for 2.5 years and have been commuting to work since. Best thing I have ever bought. No more peak hour traffic hassles.
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Denise S. Avatar
5 out of 5 stars
Denise
The decision to buy a Gazelle e-bike is not a light one given the price tag. That said, it is well worth the money for the design and overall pleasantly smooth riding. I was able to take it for a test ride out the back car park to get a feel for the bike as I have never ridden an e-bike before. I also bought a decent chain lock, helmet, and pannier to go with it. The shop was very busy that day, and the two guys were doing their best to make sure that customers were served as quickly as possible. Both of them ended up serving me at different times and the information that was passed on meant that I was well informed about many different aspects of the bike. I love my bike and even ride it up (in Turbo) and down Bold Park hill to go to the shops and I can’t recommend it highly enough.
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Perth Electric Bike Centre testimonials

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